That error happens because we now use a more secure encryption cipher to encrypt your data (including sessions), and clearing your browser should fix that. If you get a "Whoops" error when you try to login or refresh your Snipe-IT page, you probably forgot to clear your browser cookies. run php artisan snipeit:legacy-recrypt to decrypt and re-encrypt any encrypted custom fields.run php artisan config:clear to clear your config cache.run php artisan key:generate to generate a new, non-mcrypt APP_KEY.env file and add a new field called LEGACY_APP_KEY= and add your v3.x Snipe-IT APP_KEY value there. make any encrypted fields undecryptable.If you do not run the recrypter and you change your APP_KEY, it will: The recrypter attempts to use mcrypt to decrypt any encrypted custom fields you have. You MUST make sure you've backed up your original APP_KEY. Snipe-IT 4.x defaults to using an OpenSSL cipher instead of mcrypt - which will cause no issues if you are installing for the first time, but if you're upgrading, you may get a cipher error. If you are upgrading from a 3.x version of Snipe-IT, your app key was generated using the (now deprecated) mcrypt library. * Please make sure you've checked the requirements page before attempting this upgrade. Please follow these steps in order, as some steps rely on previous steps having been completed before they can finish correctly. ![]() You're simply swapping out files and running a few commands. All of those settings should stay exactly as they are. free-form snip, rectangular snip, window snip or full-screen snip. You should not have to make any web server changes or direct database changes to handle this upgrade. Get Snipping Tool - the best app for capturing your screen Download Snipping Tool and install it on Windows PC Solve the hassle of capturing screenshots on Windows with ease Check out our in-depth guides. This means that your initial upgrade to v4 will be a little more work than usual (boo!), but upgrades after v4.0 should be much easier than they used to be (yay!). Updating Snipe-IT should normally be pretty straightforward, but the upgrade to v4.0 from earlier versions requires a few extra steps, since we upgraded the core framework (Laravel) on which Snipe-IT is built, and some things changed inside of Laravel that we have had to change as a result. This issue will be fixed once the open pull request in the Doctrine repo is merged and a new version of Doctrine is released with these fixes. Users running MariaDB 10.2.7 and later may have an issue upgrading or installing, due to a change in the way MariaDB stores null defaults. Please see the list of requirements before upgrading. Please note that Snipe-IT v4 does require PHP >= 5.6.4. For a full list of what's new in V4, click here. ![]() Snipe-IT v4 includes a ton of new features and bug fixes, and all users are strongly encouraged to upgrade.
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